Support
Email support@abimo.ca. A human reads every message, usually within two business days.
How long does a tasting take?
Transcription, market research and the critic's analysis take about 60–90 seconds per idea. You can leave the app; we'll notify you when it's plated.
Why is my score so low?
On purpose. The critic scores against evidence and a deliberately harsh scale, so that a 60 means something. The reasons under the score tell you what would move it, and Plus lets you re-taste after you've done the work.
The Stable says it's full
The free Stable holds three active ideas. Retire one (swipe to delete) and the stall opens up, or go Plus for unlimited stalls.
Managing or cancelling Abimo Plus
Subscriptions are handled by Apple. Open Settings › your name › Subscriptions on your iPhone, or tap Manage Subscription inside Abimo. Cancelling keeps Plus until the end of the paid period. Refunds are requested from Apple at reportaproblem.apple.com.
Restoring a purchase on a new phone
Sign in with the same Apple ID and tap Restore Purchases in Settings inside the app.
Deleting your account
Settings › Delete Account inside the app removes your recordings, transcripts, analyses, plans and the account itself from our servers. This is immediate and cannot be undone. You can also email privacy@abimo.ca and we'll do it for you.
Something's broken
Tell us what you tapped, what you expected, and what happened instead, at support@abimo.ca. Including your iOS version helps.